Restriction on Data Transfer Fuction of a "Child Account" due to the Introduction of the Bandai Namco ID Family Group

03/24/2023
17:00 (JST)


Thank you for playing MY HERO ULTRA IMPACT.

For safe and secure use of our services by children, we are introducing the "Family Group" for Bandai Namco ID.

After the introduction of the Family Group, users who are considered children will receive a "Child Account." A Child Account will be restricted from logging into our sevices until it has been linked to a parent or guardian's Bandai Namco ID account.

As a result, the Child Account will not be able to use the data transfer function by using the Bandai Namco ID.
If you would like to use the Bandai Namco ID data transfer function with a Child Account, please refer to the following link for more information:

https://account.bandainamcoid.com/family-group-g.html

For inquiries about the Bandai Namco ID, please contact
Bandai Namco ID Inquiry Desk:
https://bnfaq-support.channel.or.jp/inquiry/ideng_sup/input

*A Child Account is any Bandai Namco ID account which the registered age is less than the age of digital consent in their country or under the age of 13, or any account that is affiliated with a Bandai Namco ID parent or guardian account.
*If you do not understand the above, please show this page to your parent or guardian.

We hope you continue to enjoy MY HERO ULTRA IMPACT!